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NYRWA: That's How It Works
by Dave Cole, Program Specialist
As most of you have heard by now, we have lost two members of our field
staff to other businesses. Both Yvonne Tucker and Tim Shudt have moved
on to bigger and better things. Both of these individuals were excellent
employees as well as great people. They will be truly missed, not only by
myself and the rest of our staff, but by all the members of our
Association and our Associate Members. They both performed their jobs
with the utmost professionalism. However, we have reloaded, so to speak,
and have filled their positions with two quality individuals. As you read
on, you will learn more about those gentlemen in this issue. The other
companies sought both Yvonne and Tim out because they recognized their
knowledge and abilities. I am sure that both Yvonne and Tim would be the
first to admit that they gained a great deal of that, while working for,
and, with you.
I remember sitting down with Pat Scalera, our Executive Director,
in mid November of last year, and saying to her what a great staff
we had and how fortunate we were. Then all of a sudden, just one
short month later, we were minus two members of that staff. So, as many
of you have found out in the past, that's how it works! Now, our
challenge is to bring Mike Dill and Steve Grimm, our newest employees
into the Rural Water family. Our goal is to be as efficient and as
successful as we have been in the past. We were very fortunate to find
two quality individuals to replace Yvonne and Tim. Therefore, I am
confident we will not miss a beat when it comes to providing services
to our members. So join me in wishing Yvonne and Tim good luck in their
new careers and welcoming Mike and Steve to the Association.
Now on to other things, for those of you who have attended NYRWA training
seminars in the past, you have a good idea what we as an Association
are trying to accomplish. Our goal is to provide quality training for
both water and wastewater operators throughout the state. As I explain
at each seminar, we have to project a whole years worth of training by
March to fulfill our grant requirements. This operating plan has to be
approved by our Board of Directors for the following year. That's why
I ask for your input on the assessment sheets we hand out at each
session. I'm always looking for ideas and suggestions to make the
training better. Once this operating plan is approved, the real
work starts. Going to our Associate Members first, we try to find
presenters for the topic's selected. As you can imagine it takes some
time to coordinate the entire session. Fortunately for me, our training
coordinator, Valerie Swartz does a great job putting these all together.
The one thing we always tell our presenters is that we don't want them
to do a "sales pitch". However, we have to realize that the presenters
get no compensation for their time, so when you see their company names
and logo's on their slides and handouts, that's how it works!
We can't and don't always utilize Associate Members for our presentations.
We do have a list of non-members who have helped us out in the past.
That gives them the opportunity to see how it works and then we encourage
them to become Associate Members. We are always looking for new and
innovative presentations that will provide both information and allow
for some fun. I have been looking to find some operators who have
"mastered" a particular topic or technique that will help others
to learn. Then I can work on getting them to share that info with
fellow operators in the region. If you would like to pursue that
possibility or know someone who might be willing to share their
knowledge, I would love to hear from you.
Another topic, which I have received several questions on lately,
is referring member systems to Associate Members. As always, this
Association supports our Associate Members every chance we get.
These are the businesses which in turn, supports us by presenting at
seminars and helping the field staff out with information. In
addition, these businesses exhibit at our annual technical conference
and sponsor Rural Water activities, among other things, throughout the
year. Our entire staff often refer to these businesses for information
to help our member systems with problems they may be experiencing. When
we are asked for more than we can supply, we refer them to our magazine
for a list of our Associate Members. We are truly blessed with many
businesses, which advertise and support us in so many different ways.
Their support along with our steadily growing membership will allow us
to keep this organization strong and viable, along with enabling us to
provide the training, technical assistance and support that are vital
to the water industry across New York. And That's How It Works!
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